Don't intimidate borrowers, no calling before 8 am & after 7 pm, RBI directs loan recovery agents
RBI to borrowing agents: 'It is advised that the REs (regulated entities) shall strictly ensure that they or their agents do not resort to intimidation or harassment of any kind, either verbal or physical, against any person in their debt collection efforts,' the RBI said in a notification.
Source: indiatvnews.com