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Opus Trust secures contract with UK’s largest water retailer
Richard Stuart-Turner
Wednesday, January 20, 2021
Opus Trust Communications has secured a contract with Water Plus to be its sole provider for customer bills and other account information and updates.
Farmer: It was a winner takes all opportunity
The Leicester-headquartered group said the five-year deal will see it support Water Plus’s multichannel customer communications strategy delivering paper bills, customer welcome packs and information, along with digital requirements including e-bills for the company’s online customer portals.
With more than 360,000 customers, Water Plus is the largest business water retailer in the UK. It provides customer service, meter reading and billing for water and wastewater services, along with advice on water efficiency, to public sector organisations and businesses of all sizes, across England and Scotland. ....

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