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Tax return, we'll take that for an individual claim. if they don't have a tax return, we'll take a w-2. if they don't have a w-2, a deposit slip, a check stub, bank statement, fisherman we'll take a fish ticket. anything they can bring to us substanding ate the claim. we don't want anyone to miss a house payment, boat payment or car payment and we don't want any business going out of business. easy to say this. this is a big process. every day there's a struggle and every day we work to make it better than it was the last day. >> what do you say to the folks in the gulf coast who think all of ...

I'm not sure anybody knows how long the gulf is going to be closed. you don't have to extrapolate 12, 24 months in advance. you can file a claim now. if you're still not able to fish sufficiently two months from now, because there are still strixs on fishing, you can refile until you're made whole. that's a different process than if, as carol said, the federal government ran it, it's a one-time deal. >> but if i'm a fisherman and my boat payment is due in two or three weeks, am i going to get it? >> you will have your claim heard and seamlessly moved over to an independent process that we thin...

William sound. >> my main concern is that the fishermen ain't going to survive. i'm hopeful that they can cap it. but my confidence is dropping. >> will you and bp and the others be responsible for all the liability and damages beyond the $75 million cap? >> so andrea, we've said we're not going to hide behind the cap. it's an artificial number. we've opened up claim centers all across the gulf of mexico and i just returned from venice, louisiana and mississippi where we met people in the claim centers. there are people we are reviewing with them. we want to make sure they don't miss a boat pa...