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Should your customers ever expect less that the highest quality service from your business? Bob Prosen address this question. » More The entire May 2018 New York party group. Thank you all for helping Jim launch The 3rd Ingredient! Davonna Blasingame, Brain Trust member Bill Brandt, Jim Blasingame and Patrice Brandt take a moment to pose for a picture at the New York party in May 2018. New York party guests share their thoughts about The 3rd Ingredient. New York party guests listen intently to Jim as he explains The 3rd Ingredient. Jim launches his newes...

Should your customers ever expect less that the highest quality service from your business? Bob Prosen address this question. » More The entire May 2018 New York party group. Thank you all for helping Jim launch The 3rd Ingredient! Davonna Blasingame, Brain Trust member Bill Brandt, Jim Blasingame and Patrice Brandt take a moment to pose for a picture at the New York party in May 2018. New York party guests share their thoughts about The 3rd Ingredient. New York party guests listen intently to Jim as he explains The 3rd Ingredient. Jim launches his newes...

Patrick T. Fallon/AFP via Getty This story is available exclusively to Insider subscribers. Become an Insider and start reading now. About a third of eligble businesses that have applied PPP haven't heard if they've been approved.  Lenders outside of the SBA are being very cautious about approving loans as demand surges.  The bottleneck means small businesses must find ways to extend their cash, operate leanly, and cut costs. Entrepreneurs who are struggling to keep their businesses afloat amid the pandemic have yet another c...