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Next tonight here, we turn to your money, and tonight, what s driving so many department store closures. and the list of deals to get you back through those doors. here s rebecca jarvis tonight. reporter: tonight, jcpenney announcing plans to close up to 140 of its stores, following in the footsteps of competitors like sears and macy s. so many stores are closing because we don t need the number of stores there are. reporter: much of that brick and mortar business stomped out by 800-pound retail gorilla, amazon. and a growing field of discount competitors. traditional department stores, the anchors of the mall, now a long way from their heyday pitch. penney s, the most important thing we sell is satisfaction. reporter: attempting to modernize and reinvent in a world of changing tastes and technology. there has never been a better time to be a shopper. go online before you leave your house. ....
Personalized center here for people and everybody feels very welcome. business with a heart also means making the chess forum a community for his customers. he rarely closes before midnight and he s always open on holidays. somebody once said if you close i m going to kill myself. these are these people who give each other a high five and make fun of each other and play. all of that, it s a family. most important business with a heart means creating customers for life. as they say, you plant it but your children or grandchildren will eat from it. it s an investment in the future. but as online gaming and cells threaten his brick and mortar business, this warrior knows he s facing a new battle, one that could be his last dance. i had to ask him 21 years later why he s still fighting to keep his shop alive i hope that maybe one day ....
thank you so much, have a good day. he was red dou invest the time and money it takes to open a brick and mortar store even though it wasn t easy to do. that one only comes in that size. there s so many places where someone could go wrong in an environment like this. overstocking, understocking. over staffing, understaffing. a lot of people don t want the perceived headaches of a brick and mortar store. it s a lot of work to run a physical location. online, we make more money. they don t bring in the high profits the website does but this isn t interact with the people that loved design. i wanted to meet them, in person. they generate credibility. it brings bigger media attention and that brings in bigger revenue. having a brick and mortar store helps the national press feel and trust we are a ....
Brand names as brick and mortar businesses before going to the internet. in today s your online business, we look at a business owner that did it the other way around. he developed a business online, then opened a brick and mortar location. thanks for coming in. i m john. john of seattle has a dream of opening a retail store. what he didn t have was cash. wonderful. looks like we have office supplies. instead of quitting his job, taking out a loan and piling on stress, he tested the waters online. starting on the internet, i could do it while teaching. i had to have less inventory than if i wanted to fill up a store front. it was less money out the door if you just have to set up a website and ship things every day. being online in a trendy ....