After nearly 2 decades of decline, what's next for office supplies stores?
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arrow As the owner of a custom framing store, Lurita “LB” Brown knows which objects her customers feel strongly enough to put behind glass. She noticed a shift when people were stuck at home during the pandemic. “They're looking around and saying, ‘Oh, I remember that photograph, what did I do with it?’”she recalled. “They go to the car, ‘Oh, the glass was broken.’” Other clients found works of art they'd gotten from relatives and decided to have them reframed. These works of art weren’t all just for nicer backgrounds on Zoom. Brown saw similar behavior after the Septemb...