Detailed text transcripts for TV channel - MSNBC - 20150425:09:53:00
Good cultural fit and you need to be curious and especially as a small company that's growing, you need to be able to be flexible because the job you have today may not be the job you have in three months from now. >> your employee is your brand ambassador. you don't know when they're in front of the customer. i don't care if they're mopping the floor, they may be facing a customer that came late and the store is closed. they need to have the same attitude and values that you want to exude to your customers. as far as we concern, everyone is in the customer service business. >> okay. let's mov...