Source: Health Quality and Safety Commission A recent survey about the impact of COVID-19 on people’s access to health care found nearly all patients wanted same-day appointments for urgent issues. The survey of approximately 25,000 people was carried out in June 2020 by the Health Quality & Safety Commission (the Commission), with primary health organisations (PHOs). Its goal was to understand people’s experience of accessing health care during and after the COVID-19 lockdown. ‘We wanted to find out, for example, who delayed or deferred care during lockdown, why and what they did inste...