Our staff are working tirelessly hard and they are exhausted, they are working overtime. it's extremely hard to be making these heartbreaking decisions where we are getting to the point where our care potentially may not be safe and we may have to turn away residents. as society has reopened, it's become increasingly difficult for care services to keep and recruit staff. exhaustion from the pandemic, compulsoryjabs in care homes and better pay in other sectors are all playing their part. that's according to 340 care managers with more than 21,000 staff who responded to questions from organisat...