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Columbia Rotary Club elects Glenn Matthews to serve as president

Columbia native George Glenn Matthews III, a long-term member of the Columbia Rotary Club, has been elected to serve as president for one year beginning July 1, 2023. ....

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Terminix Service Employees Recognized by South Carolina Pest Control Association

Renee Tucker and Rion Cobb were recognized at the South Carolina Pest Control Association’s Pest Pro Summit on May 24. ....

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Reader Poll: Barriers to Offering Tick Control

COLUMBIA, S.C. Terminix Service celebrated two Terminix employees recognized at the South Carolina Pest Control Association’s Pest Pro Summit on May 24.
Renee Tucker, Piedmont region administrator, was named the Administrative Professional of the Year. The award recognizes Tucker as the state’s best in customer relations, safety, leadership and community service. Tucker, who has served as a route technician, customer care specialist and region administrator, also holds the honor of Terminix Service 2020 Customer Care Specialist of the Year.
Rion Cobb, vice president of human services, was awarded the inaugural Fred Cliff Distinguished Service Award in recognition of unwavering service, leadership and commitment to the pest control industry. Cobb most recently served as treasurer of the South Carolina Pest Control Association and is the current treasurer of the South Carolina Urban Entomology Charitable Alliance. ....

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WorkWave Announces Acquisition of Slingshot

HOLMDEL, N.J. WorkWave, a provider of software solutions for field service companies, announced its acquisition of Slingshot, a provider of customer call center software and customer support in the field service market.
“The need to grow their business to attract, retain, and maximize each customer relationship is what keeps every field service owner and executive awake at night. Slingshot is not just the market leader at helping its customers grow, it is the only organization of its kind in our industry that has a proven track record of using omni-channel communication software to close more deals for its customers,” David F. Giannetto, CEO of WorkWave, said in a press release. “By bringing such an outstanding organization into WorkWave, we will be able to provide unique integrations into our solutions that will increase the unparalleled advantage our customers have over their competition, reinforcing that WorkWave is the premier partner to service organizations.” ....

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Terminix Reports First-Quarter 2021 Revenue Growth of Three Percent

MEMPHIS, Tenn. Terminix Global Holdings announced unaudited first-quarter 2021 results. For the first quarter of 2021, the company reported a year-over-year revenue increase of three percent to $471 million. Net income increased year-over-year by $13 million, or 92 percent, to $27 million, or $0.20 per share. Adjusted EBITDA(1) for the quarter increased year-over-year by $30 million, or 50 percent, to $90 million, and Adjusted Net Income(2) increased by $28 million to $40 million, or $0.30 per share.

“Solid revenue growth across our major service lines and continued improvements in profitability highlighted a strong start to 2021,” said Terminix CEO Brett Ponton. “Improvements in customer retention, pricing realization and strong unit growth in our termite business were key to the strong revenue performance. Margin expansion was driven by profitable revenue growth, improved direct cost productivity, as well as benefits from initiatives to simplify our back-offic ....

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