Detailed text transcripts for TV channel - MSNBC - 20150809:06:55:00
You can't approach the same one and do the same thing with each one. sometimes you have to go up there and yell at them like they're a little kid. you got to say you're sorry to people, okay? you didn't mean to do that. it wasn't you, it was your other twin. all right? >> sure. >> turn around. >> sometimes you just talk to them like man to man. >> do me a favor, just hang out here, don't make no noise or kicking, i'm going to make a phone call right now. they know it's about you. >> and every approach don't work. you got to use different approaches for every inmate. >> it's my job, i'm here to...