Detailed text transcripts for TV channel - MSNBC - 20121209:05:55:00
Prison. >> every inmate is like a snowflake, everyone's unique and different. that's the way i look at them. and you've got to approach sxhanld each one differently. you can't approach the same one and do the same thing with each one. sometimes you have to go up and yell at them like they're a little kid. >> you got to say you're sorry to people, okay? you didn't mean to do that. it wasn't you, it was your other twin. all right? >> sure. >> okay. turn around. >> and sometimes you just talk to them like man to man. >> do me a favor, hang out here, don't make no noise, don't be kicking. i'm goin...