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Senators from across the country, including Ted Cruz, shared stories of constituents left stranded by Southwest's widespread cancellations and delays in the aftermath of a winter storm that other airlines seemed to recover from.
Many travelers were left in dismay after Southwest Airlines' holiday meltdown that resulted in the cancelations of thousands of flights, stranding people in unfamiliar cities across the U.S.
The Senate Committee on Commerce, Science and Transportation convened Thursday to review the causes and impacts of recent air travel disruptions.
Many travelers were left in dismay after Southwest Airlines' holiday meltdown that resulted in the cancelations of thousands of flights, stranding people in unfamiliar cities across the U.S.
Boards and executives should be asking key questions to evaluate whether their enterprises are positioned to navigate ongoing volatility and avoid the sort of operational disaster that Southwest Airlines suffered.