Philanthropy Day Luncheon
The Great Smoky Mountain Chapter of the Association of Fundraising Professionals (AFP) is pleased to announce ...
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The Great Smoky Mountain Chapter of the Association of Fundraising Professionals (AFP) is pleased to announce ...
Over-promising in your messages and under-delivering breaks your customers’ trust and is one of the most difficult things to ever reinstate.
Just having a plan isn't enough. It should be reviewed annually in order to determine what circumstances may have changed.
A lack of adequately expressed corporate values creates a wide lane of possible misinterpretations, which can then be passed along to your customers.
How you show up and what you have to say that is meaningful to people (in particular your targeted audiences) is critical.