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Ocado Retail selects Centrical to Enhance Employee Engagement and Improve Frontline, Backoffice, and Support Staff Experiences

/PRNewswire/ Centrical, an industry leader in workforce engagement management solutions, is pleased to announce that Ocado, the world s largest dedicated. ....

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New Research Reveals Gap in Employee Retention and Performance within Contact Centers

/PRNewswire/ Centrical, a global SaaS company, and pioneer of a next-generation employee engagement and performance management platform, has released a new. ....

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