What’s in a name: Vice President of Market Intelligence, Product Design, and Growth Chad Knott helps Credit Union ONE keep up with the market by tracking trends and promoting innovation across the enterprise. January 26, 2021 by Marc Rapport, CreditUnions.com Chad Knott was an 18-year-old college student working as a temporary teller 30 years ago at what is now Credit Union ONE ($1.6B, Ferndale, MI) when, during his first Friday on the job, a technology mishap made him question his future there. “The mainframe crashed early in the day and was unavailable until 7 p.m.,” Knott s...