Zoom Backtracks on Training Its AI on Your Calls
Zoom executives promised Monday that the company wouldn't use your calls as AI fodder, even while its TOS said otherwise.
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Zoom executives promised Monday that the company wouldn't use your calls as AI fodder, even while its TOS said otherwise.
After massive backlash over its wishy-washy communication regarding training artificial intelligence with customer data, Zoom wants to set the record straight. Today, Zoom issued an update to its previous announcement on its plans for AI to formally claim that the company will not use audio, video, chat, or similar data to train its AI models.
The company updated its terms of service to say that users must consent to the content of their calls being used to train its AI amid privacy concerns.
Though the video conferencing company adjusted its terms of service after public backlash, privacy experts worry it is not enough.
Online communications software provider Zoom has been forced to issue a clarification to its terms of service after it was noticed that a change, said...