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Activities such as customer support, software testing/development, marketing, and financial-accounting services could represent over 70% of artificial intelligence use cases in the near future.
Artificial Intelligence is increasingly used by the industry of services offered to businesses, because the use of this technology brings added value to the activity of companies and increases their competitiveness, said yesterday, the participants at the 11th annual conference of the Business Service Association Leaders (ABSL), an event that this year had as its main topic of debate how AI impacts the activity of companies and citizens (Humans and/versus Machines - AI it's what we make of it).
The business services sector continues to grow globally at an average of 6% over the last two years. After Asia, where approximately 45% of the total number of companies are concentrated, Central and Eastern Europe rank second in the world in terms of regions where this industry is developed, with about 31% of companies.
"Bridges to the future" is the theme of the annual conference organized by ABSL (Association of Business Service Leaders) on November 1, 2022. The event is attended by over 700 industry specialists.
Human Resources - The Association of Business Service Leaders in Romania (ABSL) conducted a study in February-April on the post-pandemic working methods adopted by