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67 Chatbots are slowly turning into a relic of days gone by for businesses, and with reason. As tools designed to perform automated tasks and guide discussions, chatbot conversations aren't natural and lack human touch. This makes users frustrated, and they prefer to converse with a real person instead. But on the flip side, with the advent of technology and on-call delivery, customers expect everything to be fast, easy, accurate, and personalised. This is where conversational AI comes in, making customer experiences simpler and superior, with intuitive interfaces, speedier responses, and nat...

Cisco to invest $3-5 million in Indian ‘enterprise SaaS’ start-ups March 09, 2021 × Networking giant Cisco is looking to invest $3 million to $5 million in Indian enterprise SaaS start-ups for a minority stake. The company has a portfolio of about 10 start-ups that it has already invested in directly or through investment partnerships with VC funds. Whatfix, Videonetics, Mobikwik, Mobstac and CloudCherry are some of the start-ups in its portfolio in India. “Globally we invest about $100 million to $200 million every year, from Series A to late-stage growth investments. There is no spe...

Technuter In an effort to boost India’s tech start-up ecosystem, the National Association of Software and Services Companies (NASSCOM), has announced Deep Tech Club (DTC) 2.0; the second edition for its DeepTech Mentoring program, an initiative to nurture and promote Indian DeepTech products solving global problems. DTC finds world-changing start-ups that are enabled by AI, ML, AR, VR, IoT, Robotics, Blockchain, NLP, and similar technologies. The central focus of the DTC program is to act as a catalyst in empowering pioneers in India-based deep technology startups and connect them with indu...