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The ongoing use of advanced technology to address potential mobile network customer satisfaction issues has been in the news in West Africa thanks to a partnership between operator MTN Benin and vendor Ericsson.
Ericsson (NASDAQ: ERIC) today announced that it has extended its Global Framework Agreement for operational services and software with Telenor to October 2024. The original agreement, signed in 2017, was aimed at creating a Common Delivery Centre (CDC) for multiple services such as Network Operations (including enhanced Network Operations Centre automation) Network Design, Planning and […]
The original agreement created a Common Delivery Centre (CDC) for multiple services; with the new agreement, Ericsson will also deliver its Cognitive Software for planning and tuning. #pressrelease
A brief roundup of recent Ericsson news underlines the company’s diverse capabilities, encompassing cognitive software in the Middle East, uplink record-breaking in Brazil and, though an affiliate, network maintenance in Montenegro.