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Hotline will be set up shortly. but for now, they can call 311. so for relatives, family members looking for information about loved ones who might have been in either of these buildings, they can call 311. with that, let me bring forward fire commissioner sal casanno to give more details on the situation and the response. >> just to to reiterate a little bit what the mayor said. the call originally came in at 9:31, and we had our first unit on the scene at 9:33. they were faced with a very heavy fire condition. two buildings collapsed. debris covering the sidewalk and a couple vehicles in the...

Special hotline will be set up shortly, but for now, they can call 311. for relatives, family members looking for information about loved ones who might be in one of these buildings, they can call 311. those calls can be taken in both english and spanish. with that, let me bring forward fire commissioner sal casano to give you more details of the situation and the response. >> just to reiterate a little bit of what the mayor said, the call originally came in at 9:31. we had our first unit on the scene at 9:33. they were faced with a very heavy fire condition. two buildings collapsed. debris co...