Ofcom to Only Conduct UK Customer Service Surveys Every 2 Years
Earlier this month the UK telecoms regulator, Ofcom, proposed to stop publishing its annual summary of fixed home broadband ISP speeds (here). But they've
Source: ispreview.co.uk
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Ofcom plans a reduction in consumer data tracking
Ofcom is planning to reduce the frequency of some of its tracker surveys that give the regulator insight into consumer behaviour and attitudes. The tracker surveys feed into a variety of Ofcom publications and projects. Cross-Platform Media Tracker fieldwork, a biannual survey about watching programmes and films, listening to radio, and the quality of these…
Source: broadbandtvnews.com