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23 June 2023 | Techdirt

Published: June 26, 2023

8 posts published by Tim Cushing, Karl Bode, Glyn Moody, Mike Masnick, and Gretchen Heckmann on June 23, 2023

Source: techdirt.com

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6 Strategies for Improving Call Center Culture

Published: November 24, 2021

Call center agents suffer stress from workforce challenges, like rising customer expectations, growing call volume and a shaky work-life balance.

Source: cmswire.com

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