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Remote Desktop Manager

Download Remote Desktop Manager - Remote Desktop Manager (RDM) centralizes all remote connections on a single platform that is securely shared between users and across the entire team. ....

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The best remote access software

What s more, this is not entirely down to the mass shift to remote working as demand is also coming from tech advancement, increasing security threats, and also rising adoption of EdTech.
Many businesses in the UK are set to continue some form of remote working, despite the government s muddled policies. Companies, large and small, are also rethinking office space for a new world of hybrid work, which could be the biggest legacy of the pandemic. In fact, research from LinkedIn suggests that having remote working listed as a benefit in job applications makes companies more attractive to candidates. Safe to say, remote working is no longer a plus, it s a full-on requirement. ....

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Datto acquires BitDam for SMB MSP cyber threat protection

MSP-focused technology developer Datto Wednesday said it has acquired BitDam, an Israeli developer of cyber threat detection.
Tel Aviv, Israel-based BitDam is the developer of the Advanced Threat Protection, or ATP, technology the company claims offers comprehensive defense against malware, phishing, business email compromise attacks, account compromise, and spam.
The company’s most recent version, BitDam ATP+, was released earlier this month. BitDam claims ATP+ was built in the cloud and for the cloud, and detects all unknown threats, identifies threats at first encounter, protects business collaboration tools against advanced threats, and provides two-click integration with Microsoft 365, OneDrive, and Teams via the Azure Marketplace. ....

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Datto Acquires BitDam In Bid For SMB MSP Cyber Threat Protection

Datto Acquires BitDam In Bid For SMB MSP Cyber Threat Protection
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Evolving Your Help Desk With Remote Support Systems Automation

Source: ConnectWise
By Brett Cheloff, ConnectWise
Remote support tools play a principal role in running efficient help desks of all sizes. Whether the objective is to support mobile workforces, large groups of unattended machines, or one-off support requests from end users, they ensure that customer satisfaction stays high by allowing technology solution providers (TSPs) to deliver immediate support wherever or wherever it’s needed.
There’s another side to the service delivery coin. Where remote support tools like ConnectWise Control™ are reactive, systems automation solutions, like ConnectWise Automate, are designed to help TSPs act proactively. Being able to detect issues before they cause work stoppages is a huge value-add for TSPs and a great way to build trust in their services. The question is, how do you know if your business is ready for a systems automation tool? ....

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