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While the meetings and events industry wrestles with an in-person comeback stuck in slow gear from the Delta variant and lingering labor shortages that have impacted service levels, the all-inclusive segment in many cases has used the pandemic slowdown to open new facilities or improve existing ones.
Operator Good morning, and welcome to the Hilton Second Quarter 2021 Earnings Conference Call. All participants will be in a listen-only mode. [Operator Instructions] After today's prepared remarks, there will be a question-and-answer session. [Operator Instructions] Please note, this event is being recorded. I would now like to turn the conference over to Jill Slattery, Senior Vice President, Investor Relations and Corporate Development. You may begin. Jill Slattery -- Senior Vice President, Investor Relations & Corporate Development Thank you, Chad. Welcome to Hilton's Second Quarter 2021 ...