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Delhi consumer court directs Lifestyle to pay ₹3,000 as compensation for charging ₹7 for paper carry bag

A District Consumer Dispute Redressal Commission (DCDRC) in Delhi recently directed the fashion brand, Lifestyle to pay a compensation of ₹3,000 for charging a customer ₹7 for a paper carry bag at one of its outlets. ....

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Delhi consumer court orders post office to pay ₹15k penalty for failure to maintain bank customer's KYC details

A District Consumer Dispute Redressal Commission (DCDRC), Delhi ordered the Post Office at Mayur Vihar to pay ₹15,000 to a banking customer for failing to maintain his Know Your Customer (KYC) details on their system ....

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Consumer Court orders MakeMyTrip, OYO to pay ₹42k to customer for last minute cancellation of Goa hotel booking

The District Consumer Commission in Chandigarh recently ordered MakeMyTrip, OYO Rooms, and a hotel in Goa to pay a sum of ₹42,000 to a Chandigarh resident whose hotel booking was canceled despite advance payment. ....

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Bengaluru consumer court directs BMTC to pay ₹2,000 compensation to man who was refused ₹1 change for bus fare

In 2019, the complainant paid ₹30 for a ₹29 bus ride, but the conductor did not return change of ₹1. ....

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Rule allowing refund only if waitlisted train tickets are cancelled 30 minutes before departure is unfair: Consumer forum

The order noted that it is not always possible for a person on the waiting list having hope of getting a confirmation to cancel the ticket within the stipulated time. ....

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