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The Delhi High Court directed Reliance General Insurance to honour the travel insurance claim of a couple who had to cancel their air tickets to Italy in the backdrop of the COVID-19 pandemic.
According to the Kurar police, the Malad resident had booked tickets for his family for Varanasi.
The order noted that it is not always possible for a person on the waiting list having hope of getting a confirmation to cancel the ticket within the stipulated time.
Countries around the world have implemented new travel rules
Indian Railways news: Know these rules before you cancel confirmed ticket to avoid losing money - If a confirmed ticket is cancelled 30 minutes before the train departure, you will get some refund. Cancellation charges vary as per class and timing.