Guaranteed Rate, CrossCountry tout outreach to Hispanic borrowers
Both companies have rolled out tools that allow for communications to take place entirely in Spanish if the customer desires.
Source: nationalmortgagenews.com
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Webinars, Training, Subservicing, Processing Tools; Freddie and Fannie Changes
I mentioned yesterday that 4 out of 3 people have trouble with math, but it doesn’t take a genius to do subtraction. 6 - .2 = 5.8, right? Wouldn’t you like to earn 5.8 percent on your money? The Federal Reserve reports that U.S. households are holding $17.9 trillion in cash and cash equivalents. If your credit union or bank is paying you (and other depositors) .2 percent on your bank account, but owns a portfolio of new Freddie or Fannie loans where borrowers are paying 6 percent, well, that is a darned nice spread. I know that I am simplifying that somewhat, but what bank wouldn...
Source: mortgagenewsdaily.com
Mortgage LEP firm adds Chinese services
Talk'uments already enables English and Spanish speakers to understand their documents and will soon add Vietnamese, Korean and Tagalog.
Source: nationalmortgagenews.com