Detailed text transcripts for TV channel - MSNBC - 20111001:17:47:00
Crash of an eastern airlines jumbo jet near miami's airport. >> but what caused the plane to crash? the mystery lies in why the auto pilot suddenly failed to hold its altitude. it turns out it wasn't a mechanical failure but rather human error. according to the report, when the captain leans across to help with a light bulb, he hits the control column, shutting off the auto pilot. the warning chime went off but no one seemed to notice. >> the crew not only didn't respond to it they didn't actually hear it or if they did that didn't process the significance of it. >> it turned into a fiasco. ev...