MSNBC Craig Melvin Reports October 11, 2021 15:36:00
This, southwest is saying there was severe weather in florida on friday. and that compounding that issue, there were air photographic control problems as well. that's their stance. industry experts point to the fact that there are other airlines that experienced virtually no cancellations under the same conditions. so there's some contradictions going on. southwest is directing passengers right now to try a self-serve portal to rebook. they're doing the best job they can to get things back up and fully operational by hopefully tomorrow. i interviewed a woman from chicago. her name is liz. she ...