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ai customer care: Generative AI making customer support conversations more human, leading to wider adoption - Vimarsana News

ai customer care: Generative AI making customer support conversations more human, leading to wider adoption

Artificial intelligence-powered customer care platforms like Exotel, Freshworks, Gupshup, Corover.ai, and Yellow.ai are revolutionizing customer support. Meta's WhatsApp is the leading platform for GenAI-powered customer support conversations. GenAI integration is cost-effective and yields significant savings and ROI. Freshworks' Freddy Copilot significantly improves ticket resolution time and response times.

CoRover.ai unveils BharatGPT a GenAI as a Service - Vimarsana News

CoRover.ai unveils BharatGPT a GenAI as a Service

CoRover.

Mint Explainer: The mercurial rise of India-focused LLMs - Vimarsana News

Mint Explainer: The mercurial rise of India-focused LLMs

Ola co-founder Bhavish Aggarwal’s new company, Krutrim, is the latest to join the growing band of companies that are focusing on building India-specific large language models–the need of the hour but easier said than done, given high computing costs and paucity of good Indian datasets

Google may invest $4 million in BharatGPT-maker Corover, Telecom News, ET Telecom - Vimarsana News

Google may invest $4 million in BharatGPT-maker Corover, Telecom News, ET Telecom

Google will offer credits to Corover to access its cloud computing service for being a ‘strategic partner’. The report also reveals that the cash infusion will go into scaling up BharatGPT in the coming weeks.