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ai customer care: Generative AI making customer support conversations more human, leading to wider adoption

Artificial intelligence-powered customer care platforms like Exotel, Freshworks, Gupshup, Corover.ai, and Yellow.ai are revolutionizing customer support. Meta's WhatsApp is the leading platform for GenAI-powered customer support conversations. GenAI integration is cost-effective and yields significant savings and ROI. Freshworks' Freddy Copilot significantly improves ticket resolution time and response times.

Madhya-pradesh , India , Bengaluru , Karnataka , Darshan-datt , Rashid-khan , Priya-subramani , Ankush-sabharwal , Meta-whatsapp , Indian-school-of-business , Grandview-research , Offering-college

Artificial Intelligence: Generative AI making customer support conversations more human, leading to wider adoption, ET Telecom

Artificial intelligence-powered customer care platforms like Exotel, Freshworks, Gupshup, Corover.ai, and Yellow.ai are revolutionizing customer support. Meta's WhatsApp is the leading platform for GenAI-powered customer support conversations. GenAI integration is cost-effective and yields significant savings and ROI. Freshworks' Freddy Copilot significantly improves ticket resolution time and response times.

Madhya-pradesh , India , Bengaluru , Karnataka , Meta-whatsapp , Darshan-datt , Rashid-khan , Ankush-sabharwal , Priya-subramani , Grandview-research , Freddy-copilot , Madhya-pradesh-chief-electoral-officer