Detailed text transcripts for TV channel - KGO - 20140123:10:35:00
It really does. but i just want him back. >> reporter: the last time crystal hugged her son good-bye, he had this kind of smile on his face. after all, he had talked her into spending the night with his grandfather. >> he was his best friend. >> reporter: crystal has pieced together the story of her son's final minutes with the help of family members who were there. tyler's 4-year-old cousin woke with his blanket covered in flames. six people made it out. but tyler went back to get his grandfather, who is disabled. his aunt couldn't stop him but followed, ending in the grandfather's room surro...