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![Why software support AI chatbots should supplement, not supplant, human experts [Q&A] - Vimarsana News](https://betanews.com/wp-content/uploads/2021/07/Help-desk-robot.jpg)
Many enterprises have begun to rely more heavily on chatbots to provide software support, and this often means customers find it hard to get in contact with an experienced, human engineer when they encounter an issue that they need help resolving.
COMPANY NEWS: Rimini Street, a global provider of end-to-end enterprise software support, products, and services, the leading third-party support prov...
Rimini Street Inc. Nasdaq RMNI a global provider of endtoend enterprise software support products and services the leading thirdparty support provider for Oracle and SAP software and a Salesforce and AWS partner today announced the global launch of Rimini Support Rimini Protect and Rimini Consult for VMware products in a firstofitskind comprehensive thirdparty offering.
Global leader in third-party enterprise software support for Oracle and SAP products extends its award-winning support services to VMware products in response to significant demand ...
COMPANY NEWS: Rimini Street, a global provider of end-to-end enterprise software support, products, and services, the leading third-party support prov...