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balloon after it reveals it was capable of collecting evidence. the president's critics say it should have been shot down sooner. >> they had a chance to shoot it down over water and they did and recovered major pieces of it. >> have relations now between u.s. and china taken a big hit? >> no. no. >> owl speak to former defense secretary leon panetta whose criticism of the spy balloon and its response has caught the president's attention. and as the death toll rises to 19,000 people, and hope fades to find any more survivors, we'll talk to david milla land, the president of the int...

a new exclusive telemundo interview. does he regret not shooting it down sooner? high wind warnings for tens of millions. gusts up to 60 miles per hour. we're tracking it. a top executive from southwest airlines on the hotseat on capitol hill, telling lawmakers the company messed up when it canceled nearly 17,000 flights over the holidays. the warnings that pilots say southwest ignored. alec baldwin facing new legal troubles from the family of the cinematographer fatally shot on the zest of "rust." and remembering the composer behind dozens of hit songs, the legendary burt ba...

Crew event unique to us. >> reporter: pilots testifying southwest ignored warnings about their aging internal systems. it got so chaotic, pilots were getting messages like these in cockpit, asking things like, who is operating the flight? >> what our pilots have known for years is southwest struggles to manage any disruption regardless of the cause. >> reporter: southwest investing more than $1 billion in technology improvements. the company's ceo telling lester they'll do whatever is necessary to prevent a repeat. >> could this happen again? >> well, we'll do everything, short term, now, imme...