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In consumer class actions involving allegations of deceptive or false advertising, plaintiffs may allege that a company misrepresented benefits or omitted information about a product in...
Australian retailers are ramping up their tech security initiatives, including placing cameras at self-checkouts and body-worn cameras on staff, to combat a surge in stock theft and customer aggression aggravated by the cost of living crisis. Top supermarket chains like Woolworths and Coles have flagged a pickup in store theft and hostile behaviour, in line with global trends, as higher fuel, housing and grocery costs squeeze shopper budgets and tempers. Customer-facing staff at Coles and Woolworths, which together make up two-thirds of Australian grocery sales, have started wearing body cam...
Using two or more narrators in ads can increase consumer attention and boost persuasion.
Recent findings on online marketplace dynamics, new market creation, trust in AI, diversity in corporate boards and consumer choices.
Companies can help the transition to a greener economy without sacrificing their financial interests.