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How Ford South Africa is working towards keeping customers 100% satisfied By Pritesh Ruthun Share PRETORIA - Ford South Africa says it’s strengthening its commitment to customer service and satisfaction by introducing new technologies and processes to better serve owners of Ford vehicles and build long-term brand loyalty. “Customer satisfaction is central to our business, and it’s for this reason that we are always looking to find new and proactive ways of supporting our customers, to ensure that we deliver a positive ownership experience,” says Neale Hill, MD of Ford Sout...