Regional Brands Invest Big in AI and CX Infrastructure, Reveals CX Live Intelligence Report 2023
Empowering Businesses for CX Success: Customer Experience Live Show Middle East Delivers Key Insights
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Empowering Businesses for CX Success: Customer Experience Live Show Middle East Delivers Key Insights
The report, which was launched in Dubai on Tuesday, revealed that an impressive 52% of companies are prepared to invest over $200,000 in advancing their CX tech capabilities this year, indicating a significant commitment to harnessing the power of AI and ML.
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Suppression is “the forgotten more sensible sibling of audience targeting,” writes Nick Graham of agency Kepler for The Drum’s data deep dive, The New Data & Privacy Playbook. Here, he heralds a paradigm shift back toward suppression.