Gas secretly filmed about to break into the home of a single father with young children to fit a prepayment meter. it is not an isolated case and has prompted the industry regulator,, to our school companies to suspend the practice. —— regulator ofgem. grant shapps said: grant shapps is demanding to know by tuesday what action firms are going to take to compensate customers affected, and he wants a new customer hotline set up to allow households to tell their own stories to the regulator. one fuel quality regulator says changes needed. the? regulator says changes needed. they have not been...