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Forty-two current and former Dough customers representing nearly $50,000 in sales tell The Verge they were ghosted by the company after promises of refunds and ship dates, and some are still being ghosted.
Dough, formerly Eve, wants to fix its bad reputation. The company now claims that if you fill out a form, you can get your refund or other kinds of help fast. Dough tells The Verge it’s already issued 25,000 refunds.