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The latest edition of the National Customer Rage Survey shows that more Americans are having problems with products and services, and their rage toward companies is growing.
If you feel you have more to complain about these days, you may be right.
If you feel you have more to complain about these days, you may be right. The products we use are increasingly complex, which often means they have more ways to malfunction. Companies are still struggling to hire and retain workers, so the customer service representatives who are supposed to help…
If you feel you have more to complain about these days, you may be right. The products we use are increasingly complex, which often means they have more ways to
A civil or friendly tone can help you win points when dealing with a weary customer service rep.