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Santa letters: A look at how the pandemic is impacting children and families Letters to Santa By Sarah Verser | December 24, 2020 at 2:36 PM CST - Updated December 24 at 5:17 PM BIRMINGHAM, Ala. (WBRC) - Jwana Gunn is Customer Relations Coordinator for US Postal Service at Birmingham’s main post office. She’s been Santa’s helper for 7 years sorting out his mail. Gunn said normally, that means at the most two thousand letters, but this year she said it’s 6-thousand plus. Gunn said she believes it’s because children are spending more time at home because of remote ...

USPS busier than ever this holiday season Reset FORT MYERS, Fla. – The United States Postal Service is urging anyone shipping gifts this holiday season to do it immediately as they work to accommodate what they call an “unprecedented” amount of mail this holiday season. William Toner lives in Fort Myers, he’s visited the post office multiple times this week but long lines have kept him coming back to ship gifts to his loved ones around the country. “I think everyone was here when I was two days ago, it was just a madhouse,” said Toner.  Robert Rhoad is the Customer Relations Co...