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Customer Service Team Leader - Vimarsana News

Customer Service Team Leader

May 19, 2021 My Client based in Kensington, JHB is looking for a Team Leader to manage their Customer Services Agents. This is a contract position. You must have Live Chat experince Must have worked as a Team Leader for more than 2 years Must have online/ retail/ customer services experience on calls and EMAIL Must be immediately available, this is a 3 month contract and could be extended on a month to month basis Must be available to start 1st June 2021

Customer Service QA/ Trainer - Vimarsana News

Customer Service QA/ Trainer

May 19, 2021 My Client based in Kensington, JHB is looking for a Team Leader to manage their Customer Services Agents. This is a contract position. You must have Live Chat experince Must have worked as a QA/ Trainer in a Customer Services environment for more than 2 years Preference if you have experience working on Avaya telephony system Monitering, assessing and working with the teams to enhance performance Preparing and creating reports and feedback to teams and management Must have online/ retail/ E-commerce/ customer services experience on calls and EMAIL Must be immediately available...

Workforce Planner - IT-Online - Vimarsana News

Workforce Planner - IT-Online

May 19, 2021 My Client based in Kensington, JHB is looking for a Workforce Planner to manage their Customer Services Agents. This is a contract position. You must have Live Chat experince Must have worked as a Workforce Planner for more than 2 years Must have online/ retail/ customer services experience on calls and EMAIL Must be immediately available, this is a 3 month contract and could be extended on a month to month basis Must be available to start 1st June 2021 To deliver effective & accurate reports detailing key performance indicators and commentary relating to workforce and shift p...