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Job title: Customer Service Agent Team: Customer Service Location: Groningen, NL Environment: On-site or Hybrid (minimum 3-days per week in office) Timezone: CET Language: Our business language is English but you will need fluency in one of the ...
May 19, 2021 My Client based in Kensington, JHB is looking for a Workforce Planner to manage their Customer Services Agents. This is a contract position. You must have Live Chat experince Must have worked as a Workforce Planner for more than 2 years Must have online/ retail/ customer services experience on calls and EMAIL Must be immediately available, this is a 3 month contract and could be extended on a month to month basis Must be available to start 1st June 2021 To deliver effective & accurate reports detailing key performance indicators and commentary relating to workforce and shift p...