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UK's Simplyhealth uses generative AI to answer customer emails

Published: January 25, 2024

Britain's Simplyhealth said it had become the first company to use Salesforce's generative AI to respond to customer emails, with personalised replies taking a fraction of the time needed to...

Source: marketscreener.com

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Zahra BahrololoumiPaul SandleTim GoughDavid EvansCustomer Services Dan EddieCustomer Services DanDear LauraUnited Kingdom Chief Executive Zahra BahrololoumiChief Technology Officer Tim Gough

UK's Simplyhealth uses generative AI to answer customers

Published: January 25, 2024

UK's Simplyhealth uses generative AI to answer customers

Source: dunyanews.tv

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City OfUnited KingdomTim GoughZahra BahrololoumiCustomer Services Dan EddieCustomer Services DanDear LauraUnited Kingdom Chief Executive Zahra BahrololoumiChief Technology Officer Tim Gough