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Top News In Cx Data Silos Today - Breaking & Trending Today

Customer 360 Is Within Reach: Here's What You Have to Do

Most customer experience initiatives falter because they think it’s only about the customer and the data is an afterthought. ....

Erika Fletcher , Recovery Is Paved With , Modern Data , How Customer Experience Responds , Data Management , Monica Mullen , Cx Data Silos , Digital Experience , Customer Data ,

How Better Data Management Can Combat 'Commerce Anarchy'

Businesses struggle to deliver a unified customer experience across touchpoints, but better product data management can help deliver better user experiences. ....

United States , Marcel Hollerbach , Ecommerce Technology , Forrester Consulting , North America , Amazon Alexa , Google Home , Does Good Product Management Look Like , Customer Experience , Voice Search , Omnichannel Marketing , Digital Touchpoints , Cx Data Silos , Product Information Management , Customer Data ,