Why Australia's Banking Sector Should Watch CBA's 'Experiments' With AI Closely
With CBA, one of the top tech innovators, now heavily invested in AI, there are some key insights on the future of banking to take from it.
Source: techrepublic.com
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When The Bank's Customers Are Replaced By Custobots
Gartner are right to point to bot-on-bot action for financial services moving forward. But even they may be underestimating the changes they will bring to money itself.
Source: forbes.com
CBA to test products and messaging on AI-created 'customers'
Synthetic agents mirror customer behaviour.
Source: itnews.com.au
CBA backs no-code platform to broaden AI use
Podcast: Turning point to becoming an AI-first company.
Source: itnews.com.au
CBA tools aid customers in need
Each customer is then offered support that is aligned to their specific need
Source: brokernews.com.au