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This English language translation is prepared for reference only. In the event of any discrepancy between the text of this translation and the text of the original Japanese-language,...
Who: Screenshots are for illustration purposes only. Fields marked with an Asterisk are Mandatory. Need to Know: This function enables NPPS users to record interactions with customers, internal contacts, as well as recording the issue of penalty related factsheets. Step 1 Select Record Interaction from the Actions dropdown. Step 2 Enter the Interaction Title. Step 3 The Contact is the Customer checkbox is already selected but this can be deselected if the contact isn’t the customer. If the contact isn’t the customer you will be required to select the correct option either Internal or Agen...