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because you truly make a difference in people's lives. ççthanks. [applause] we will get more information on that as we get to the launch itself. i would like to move on to the next part of the agenda. we're going to have some detailed discussions of the framework. i would like to introduce the deputy associate administrator for the theme office of response and recovery. [applause] >> good morning. we have to keep this going. this is kind of the morning of talking before we get into the nuts and bolts of where we're really here. i want to start by thanking nancy, all of the fema f...

the industries were thinking of pulling out of communities. when the leaders of the communities said that we will rebuild, our citizens are employees of these places. how are we going to rebuild to make that happen? they are looking for leadership. they are lookingç forç pre and post disaster planning. does anybody here have a recovery plan that is older than two years? one year? does anybodyç have a recovery plan in your community? [laughter] nancy, you have lots of work to do. çlooking at the post-disaster organizations and how you manage recovery, everybody comes together,...

talking before we get into the nuts and bolts of where we're really here. i want to start by thanking nancy, all of the fema folks, and the inter-agency. does anyone remember about two years ago when we came for the stakeholder out reache? we started this process with a blank piece of paper. we did not start with añr plan d say here is what we think the federal government should do for recovery. we started with a blank piece of hp'd asked people their ideas. what is it about recovery? a lot of you may not know me. i came out of state government for 25 years. recovery of has always ...

town they were in because everything was droid -- was destroyed. because there was a plan and quick action, the locality had a plan. the businesses decided to stay. with that, jobs stayed. people stayed. with that, people had hopeç. the workers, the community because we, not just government, the whole community came together. as much as anything else we do, all this work gives people hope and makes a difference. you are going to hear from a lot of different people today. i am going to step out and come up -- back. if you do not know some people, take the opportunity toç get to kn...

he had sent it to the shop the day before. the shop where it was getting fixed was not affected by the floods. then he said he went back yesterday to pick up my car. as he picked up hisç car, the y said it is ok. he showed me the bill. it was like $800 bill for repairs. it said "paid in fullñr." he said take care of yourself in your family. he picked up the tab, a small- business garage. that happened every day on small scales and now on larger scales. the ndrf is giving us the framework to take what people are doing it expanded to bring together the businesses that may not know t...