Lawmakers grill Oregon Employment Department over claims backlog
Oregonians continue to report issues receiving paid leave or unemployment benefits and difficulty in contacting OED to resolve those issues.
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Oregonians continue to report issues receiving paid leave or unemployment benefits and difficulty in contacting OED to resolve those issues.
The Oregon Employment Department is planning changes in Unemployment Department's call center to reduce delays.
The beleaguered Oregon Employment Department said Wednesday it will attempt to accelerate claims processing by cutting phone hours, giving staff more time to reduce a backlog of unpaid benefits.
The Oregon Employment Department (OED) is now in its ninth week of using Frances Online for Unemployment Insurance (UI) benefits.
The Oregon Employment Department (OED) is now in its ninth week of using Frances Online for Unemployment Insurance (UI) benefits.